Privacy Policy
Introduction
Protecting the privacy and the confidentiality of our
member's information -- over the Internet, on the telephone, or
through our offices – has always been fundamental to the way we do
business at the Bracebridge Chamber of Commerce. We have operated on
the basis of a Privacy Procedure and that has guided the handling of
the personal information we collect. We have created this privacy
statement in order to demonstrate our firm commitment to protecting
the privacy of our members, partners and potential Web site
visitors. This draft policy and related procedures are consistent
with the Canadian Standards Association Model Code for the
Protection of Personal Information (herein the "CSA Model Code") and
applicable privacy legislation.
Privacy Statement
This policy deals only with personal information
handled by the Bracebridge Chamber of Commerce. Personal information
is information about an identifiable individual, excluding business
contact information. The following explains how the Bracebridge
Chamber of Commerce handles personal information. The Bracebridge
Chamber of Commerce reserves the right to change this policy and it
may be updated periodically. These changes may affect our use of our
member's personal information.
Accountability
The Bracebridge Chamber of Commerce (herein called
"the Chamber]") is accountable for all personal information under
its control. The Chamber’s privacy officer is the General Manager
who is designated as responsible for the Chamber’s privacy
policy.
The privacy officer can be reached by:
- e-mail, at [info@bracebridgechamber.com]
- telephone, at [ 705-645-5231]
- fax, at [705-645-7592]
- mail, at [1-1 Manitoba Street, Bracebridge, ON.,
P1L 2A8]
Any questions about the Chamber’s handling of personal
information should be directed to the privacy officer. Please see
below for more information about the process for referring questions
about the Chamber’s handling of personal information.
Purpose of Personal Information
The purpose for which the Chamber collects personal
information will be identified at or before the time the information
is collected. The Chamber may collect personal information for the
purposes of:
- administering Chamber membership and providing
member services;
- registering for Chamber events, for example the
Annual General Meeting;
- purchasing various Chamber products or services
including document certification;
- processing and administering the above or other
purposes as necessary.
The Chamber will not use personal information for any
other purpose than identified at or before the time of
collection.
Consent
The Chamber seeks consent for all personal information
we collect, use and disclose through information provided to
individuals prior to collection, or at the time of collection. If a
member has voluntarily provided information, they have consented to
the collection, use and disclosure of their personally identifiable
information as described in this privacy policy. As required by the
CSA Model Code, the Chamber will not use personal information for
any purpose other than that for which the member consented. Should
the Chamber require personal information for a new purpose, the
Chamber will contact the member to seek consent for the new use.
Limits for Collecting, Using, Disclosing and
Keeping Personal Information
The Chamber does not collect, use or disclose personal
information of individuals except when individuals give consent and
provide the information on a voluntary basis. There may be occasions
where more specific personal information is necessary for the
Chamber to proceed with a request for information, or provide the
member with a product or service. In such cases, the Chamber will
provide the member with a description on the information needed. In
all cases, the Chamber limits the amount and type of information
collected to only the personal information that is required to
provide the individual with the requested information, product, or
service. We collect only information that is voluntarily provided by
the member and undertake that such information will be kept strictly
confidential. The Chamber will retain personal information only as
long as is necessary to provide the member with the requested
product, service or information and delete or destroy this
information after that time, i.e. if personal information is given
to enable the member, etc. to register for an event, the personal
information will only be used for this event and will then be
deleted or destroyed. In some cases, however, legal reporting and
retention requirements necessitate that the Chamber retain
information for a specific amount of time. In general, the Chamber
retains information for a period not longer than two years. The
Chamber does not sell or trade any personal information with third
parties. The Chamber may transfer information to service providers
where information processing is out-sourced by the Chamber in the
course of its administrative procedures or member services in
specific cases. Where personal information is transferred to a
service provider for processing, the Chamber requires the service
provider to respect this Privacy Policy and the Chamber restricts
them from using or disclosing personal information transferred to
them for any purpose other than the provision of services to the
Chamber. Any personal information that the Chamber retains is kept
in such a manner as to ensure its security and confidentiality at
all times.
Safeguarding Personal Information
The Chamber respects the privacy of our members,
partners, potential website visitors and internet users and will
protect that privacy as vigorously as possible. The Chamber stores
personal information in electronic and physical files that are
secure. Security measures include: secure locks on filing cabinets,
and using industry standard techniques
such as firewalls, encryption and restricted access to
records and to equipment, including computers. Unfortunately, no
data transmission over the Internet can be guaranteed to be 100%
secure. As a result, while the Chamber strives to protect the
member's personal information, the Chamber cannot ensure or warrant
the security of any information transmitted to us or receive from us
electronically. This is especially true for information members
transmit to us via e-mail. The Chamber has no way of protecting that
information until it reaches us. Once the Chamber receives member's
transmission, the Chamber makes every best effort to ensure its
security on its servers.
Accuracy of and Access to Personal Information
Collected
The Chamber makes every effort to keep personal
information as accurate, complete, current and relevant as necessary
for the identified purposes. The Chamber does not routinely update
personal information. The Chamber makes readily available to
individuals our Privacy Policy and related procedures for managing
personal information. We provide access to the Privacy Policy and
related procedures to individuals on the Chamber’s Web site and/or
in written form. Any questions about the handling of personal
information by the Chamber can be raised with our privacy officer.
At the written request of an individual, he or she may view or edit
their personal information as collected by the Chamber. The Chamber
will inform them of what personal information we have about the
individual, what it is being used for and, in cases where it has
been disclosed, to whom it has been disclosed. There may be
exceptional circumstances as provided by the CSA Model Code under
which the Chamber may not be able to give an individual access to
the personal information about her or him held by the Chamber. In
this case the Chamber will explain the reason for this lack of
access, as provided by the CSA Model Code. To make a request,
please: "send a letter, email or fax, addressed to our Privacy
Officer at the address indicated above". In your request, please
include the following information: "Name, contact details,
membership date, the nature of your request, including whether you
wish to view and/or edit information or inquire regarding use and/or
disclosure". The Chamber will reply to your request in no later than
thirty days after receipt of the request, or if we are not able to
respond within this time period, we will send you a notice of
extension. If we are not able to disclose all the personal
information we hold on you, we will give you a reason for our
inability to do so, unless prohibited by law.
Questions
Any questions or comments about the Bracebridge
Chamber of Commerce’s handling of personal information should be
directed to its privacy officer.
